Support Center

No reported issues at this time.


Getting Started:

  • How do I request a tutor?
  • When can I request a tutor?
  • What kind of questions can I ask?
  • Is this free?
  • Who am I connected with?
  • Is this anonymous?

Using Chat Tools

  • How do I access the Chat Tools?
  • How can I send something to my tutor?
  • How do I draw on the Whiteboard?
  • How can I type a math equation?
  • How do I open an image my tutor sent me?
  • Can I print/save my conversation with a tutor?

Known Bugs:

  • Android App: Unable to login to Tutor Dashboard
  • Android App: Rotating device unexpectedly refreshes the screen